Wednesday, December 4, 2013

Cuisinart 66-17 Chef's Classic Nonstick Hard-Anodized 17-Piece Cookware Set



Cuisinart
This is a beautiful set of cookware and, I think, a great value...I paid $189.99 for 17 pieces, 15 of which are pots, pans & lids and 2 inserts..for pasta and for steaming. I like that there are 2 of the same size lid. You always get 1 lid that fits 2 items in the set and I would always use them at the same time and only be able to cover 1. No worries with this set--there is 1 lid for each. Also, I did a lot of price shopping before I picked this one and it's the only brand that calls it 17-piece and gives you all cookware. Every other set I saw that was over, say, 10 pieces-- the extra was knives or plastic utensils vs pots and pans. If it was 17 pieces, 7 to 9 of them were bowls, utensils, knives, etc. Rip offs for the prices they charged. And finally..the outside is nice and smooth, not ringed or otherwise textured...makes for nice cleanup and hopefully they'll stay nice looking longer than their predecessors. The ONLY thing I'm not thrilled with is that the lid handles do...

WERE GREAT AT FIRST - THEN TEFLON FLAKED OFF
I bought a set of Cuisinart teflon non-stick pans due to the fact that there was supposed to be a lifetime warranty. Well when the teflon coating started peeling, I contacted customer service 1-800-726-0190 and was assured that if I sent them back they would warranty the pans. I stressed that they were several years old and the girl said that was ok. I spent $30 to FedEx the pans (sent back all pans in the set) and was also required to enclose a check for $10 to cover return shipping.

After about a month, I had not heard anything, so I called and they had no record of receiving. I related the fedex confirmation and they said to give it another week to update my file. I called back in a week and the girl said that there was a note in the file saying "costomer abuse". I asked what that meant and she said she didn't know. I asked to speak to a supervisor and was referred to "Daniel". Daniel said that he would look into it and it was up to "corporate" and he had no input. He...

pitting in first year
My set is a year old and several pans already have severe pitting on the inside bottom. I never used metal utensils or put in the dishwasher. I called customer service and was told it was only a limited warranty and I had to pay to ship it to them and include $7 per pan for return shipping with no guarantee they would even replace them.

I definitely would not recommend these.

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